Where

Help Desk Technician

SeaGlass IT
White Plains Full-day Full-time

Description:

ay-to-Day Responsibilities Provide remote support to corporate employees and retail store locations, averaging 30 calls per day (approximately 600 per month)Support typical store setups with printers, wireless access points, and desk phonesRemote into systems using tools such as Dameware and RDPPerform basic network troubleshooting steps (device reboots, IP checks, ping tests) prior to escalation to vendors or ISPsTroubleshoot ISP and network connectivity issues including modems, SonicWall firew
Dec 19, 2025;   from: dice.com

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