Description:
A leading New York City Education Organization is seeking an experienced ITSM & ServiceNow Manager to own and mature their ServiceNow platform, lead IT Service Management (ITSM) excellence, and manage the Helpdesk function. This role blends hands-on ServiceNow platform ownership with ITSM process leadership and people management. The ideal candidate is a technical, service-oriented leader who is energized by building scalable service operations, modernizing workflows, and delivering high-quality
Dec 19, 2025;
from:
dice.com