PROTOCOL SPECIALIST

Description:

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serve as Protocol Advisor and Conference Coordinator for the Protocol Office of North American Aerospace Defense Command (NORAD), a bi-national Command, and United States Northern Command (USNORTHCOM).

Requirements:

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes: (1) working with military protocol and ceremonies including with the elements of protocol, intricacies of etiquette and courtesies afforded to visiting civilian, military, and foreign dignitaries, (2) understanding of protocol and reciprocal gestures pertaining to various foreign cultures and providing proper guidance when a member of the command group serves as conference host, (3) planning, directing, coordinating, and making recommendations and/or implement a variety of events assuring that proper protocol is addressed and conducted, (4) working with security systems to determine need for access, required background material, etc., and (5) working with Microsoft Office software.

OR
EDUCATION: Successfully completed a Ph.D or equivalent graduate degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of specialized experience and education. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of Protocol concepts, principles, their methods and applications, established practices, interpersonal relations and practices, and accepted management techniques.

2. Knowledge of military protocol and ceremonies. Knowledge of staff organization, planning procedures, military rank structures and hierarchies.

3. Skill to create itineraries and meeting opportunities for distinguished visitors and senior influential leaders/groups based on knowledge of diverse cultural, religious, ethnic and national backgrounds, as well as Command's strategic messaging.

4. Knowledge of Official Representation Funds regulations, Special Morale and Welfare (SM&W) regulations, agency budget procedures, precedents, policies and guides.

5. Knowledge of commonly accepted writing and editing techniques and skill in applying those techniques in the development and preparation of event plans and materials distributed to distinguished visitors. Ability to independently organize and follow-through on a myriad of complicated details and interconnected tasks.

6. Skill in management of personnel to build collaborative efforts to ensure the performance of tasks by a variety of support personnel through tact, courtesy, persuasion and diplomacy. Knowledge of safety and security regulation, practices and procedures.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.