Description:
PPD/FS L2 Provide first and second level support. Support L1 technicians, including providing guidance and serving as an escalation point Regularly add to knowledge base, by documenting and sharing solutions Assist with additional projects outside of regular daily tasks, as directed by host and/or team leads Troubleshooting all hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment) Advanced issued mobile phone and tablet support,
Dec 2, 2025;
from:
dice.com