Description:
Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through Lockton Source of Record (SysAid) Manage Help Desk tickets in a timely manner, i
Oct 29, 2025;
from:
dice.com