Description:
job: Location: Exp: 10+ years 6+ years of experience as a Business Systems Analyst / Product Owner Strong experience in Contact Center domain (Routing, IVR, Call Recording, Surveys, etc.) Hands-on experience with Genesys Cloud Experience with CRM applications and integrations Experience in Agile environment using JIRA and Confluence Strong communication and stakeholder management skills Nice to Have: Experience with tools like Qualtrics, NICE, SQL, and Excel Background in SaaS platforms Exper
Aug 6, 2025;
from:
dice.com