... a temporary position. The FLEX Sr. Manager, ACD / IVR Technology is part ... center operations, ACD & IVR solutions, integrations with ServiceNow, and virtual agent ...
16 days ago
... , SAIL interfaces, expression rules, CDTs, integrations, and smart services. Work closely ... product owners, business SMEs, and technical teams to translate requirements into ...
24 days ago
... manages software engineers and project managers. Delivers on commitments to discipline ... channels & platform. Functions as the technical decision-maker and problem solver ...
22 days ago